Develop Soft Skills Programmes
Training needs are identified together with the Human Resource Manager or the Learning and Development Manager in order to better develop, customise the programme and assist organisations empower their personnel:
- Leadership Skills
- Customer Service
- Team Building / Bonding
- Supervisory Skills
Facilitate Soft Skills programmes
The methodology applies by the trainer is workshop-style approach and visual learning for promoting information retention.
The sessions are interactive and customised for each sector and each client.
This facilitative learning process creates the sustainability and long-term application to deliver on desired results.
A post evaluation is much recommended to evaluate the effectiveness of the training programme.
A Coaching approach is also encouraged by the Trainer to identify weaknesses and strengths.
It is based by asking the right questions and provoking thoughts that will help the individual to be his better self.
Session can be on one-to-one basis and can last for approximately 1 hour while group coaching is also encouraged which can be for minimum 3 hours or more.
Team Building / Bonding
The trainer designs the Team Building based on a set of skills which are in line with the management’s expectations.
It can be planned in house whereby in-house games and activities are planned in order to encourage team cohesion.
Another approach is to encourage experiential activities (outdoor) in relation to challenges identified by the client.